DFCC Bank PLC has been certified as a Full Member of the Federation of Information Technology Industry Sri Lanka (FITIS) for 2026, marking a step in the Bank\u2019s ongoing effort to strengthen its digital capability and align more closely with the country\u2019s evolving technology ecosystem.<\/p>\n\n\n\n
As Sri Lanka\u2019s ICT industry body, FITIS brings together technology providers, regulators, and industry participants to shape the direction of digital development. DFCC Bank\u2019s membership reflects a deliberate move to engage more deeply with this ecosystem, as digital capability becomes central to how banks improve service delivery, simplify processes, and respond to changing customer expectations.<\/p>\n\n\n\n
For DFCC Bank, digital transformation is not being approached as a standalone initiative. It is increasingly being embedded into how the Bank operates \u2014 from how customers access services, to how transactions are processed, to how decisions are made across the organisation.<\/p>\n\n\n\n
The objective is clear: to become more customer-centric and easier to work with, by reducing friction and improving responsiveness at every touchpoint.<\/p>\n\n\n\n
Through its engagement with FITIS, DFCC Bank is positioned to access emerging technologies, industry insights, and collaborative platforms that support this shift. The focus remains on translating these into practical outcomes, simpler journeys, faster turnaround times, and more intuitive customer experiences.<\/p>\n\n\n\n
The FITIS Digital Chapter plays a key role in advancing digital services, fostering innovation, and supporting skills development across the industry. DFCC Bank\u2019s participation contributes to these efforts while also strengthening its own talent ecosystem, ensuring teams are equipped to operate in an increasingly digital environment.<\/p>\n\n\n\n
As digital expectations continue to evolve, the ability to adapt will depend not only on technology, but on how effectively organisations integrate it into their culture, processes, and customer experience. Through partnerships such as FITIS, DFCC Bank continues to position itself within that transition, focused on delivering banking that is simpler, more responsive, and aligned with the needs of today\u2019s customer.<\/p>\n\n\n\n
Source : Daily News<\/p>\n","protected":false},"excerpt":{"rendered":"
DFCC Bank PLC has been certified as a Full Member of the Federation of Information…<\/p>\n","protected":false},"author":4,"featured_media":5735,"comment_status":"open","ping_status":"open","sticky":true,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[5],"tags":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/economictimes.lk\/index.php\/wp-json\/wp\/v2\/posts\/5734"}],"collection":[{"href":"https:\/\/economictimes.lk\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/economictimes.lk\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/economictimes.lk\/index.php\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/economictimes.lk\/index.php\/wp-json\/wp\/v2\/comments?post=5734"}],"version-history":[{"count":1,"href":"https:\/\/economictimes.lk\/index.php\/wp-json\/wp\/v2\/posts\/5734\/revisions"}],"predecessor-version":[{"id":5736,"href":"https:\/\/economictimes.lk\/index.php\/wp-json\/wp\/v2\/posts\/5734\/revisions\/5736"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/economictimes.lk\/index.php\/wp-json\/wp\/v2\/media\/5735"}],"wp:attachment":[{"href":"https:\/\/economictimes.lk\/index.php\/wp-json\/wp\/v2\/media?parent=5734"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/economictimes.lk\/index.php\/wp-json\/wp\/v2\/categories?post=5734"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/economictimes.lk\/index.php\/wp-json\/wp\/v2\/tags?post=5734"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}