Driven by a strong commitment to digital innovation, enhanced accessibility, and an improved customer experience, the Commercial Bank of Ceylon has further enhanced its Self-Onboarding Platform,enabling new-to-bank customers to open accounts through a more seamless, secure and fully paperless digital experience, eliminating the need to visit a branch.<\/p>\n\n\n\n
Theupgraded platformnow offers a fully digital solution that allows these customers,including Sri Lankans who live abroad,to open savings accounts instantly via the revamped platform on the web or viaa mobile phone. The solution provides a digital account opening experience through real-time video identity verification and automated compliance screening.<\/p>\n\n\n\n
The responsive, web-based ComBank Self Onboarding platform guides customers to open accounts conveniently from anywhere without visiting a branch or completing physical paperwork.<\/p>\n\n\n\n
Commercial Bank Chief Operating Officer Hasrath Munasinghe said the Bank continues to provide customers with a more convenient, accessible and seamless banking experience while supporting green banking goals and promoting a more environmentally responsible approach to banking by reducing the use of paper-based processes.These initiatives are designed to enhance customer convenience by offering a secure, more efficient and flexible account opening experience that can be accessed securely from anywhere, at any time, he said.<\/p>\n\n\n\n
For customers, the benefits are direct and substantial. They gain a faster and more convenient way to open an account without physically visiting a branch, and those living overseas have a secure pathway to onboard with the Bank remotely. The digital process enhances compliance, improves security and accelerates access to fund deposits and related banking facilities.<\/p>\n\n\n\n
The platform will continue to evolve with the introduction of new features and enhanced capabilities, reaffirming the Bank\u2019s commitment to delivering a seamless, future-ready customer experience and setting new benchmarks in digital banking convenience, the Bank said.<\/p>\n\n\n\n
Source: Daily News<\/p>\n","protected":false},"excerpt":{"rendered":"
Driven by a strong commitment to digital innovation, enhanced accessibility, and an improved customer experience,…<\/p>\n","protected":false},"author":4,"featured_media":5939,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[5],"tags":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/economictimes.lk\/index.php\/wp-json\/wp\/v2\/posts\/5938"}],"collection":[{"href":"https:\/\/economictimes.lk\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/economictimes.lk\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/economictimes.lk\/index.php\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/economictimes.lk\/index.php\/wp-json\/wp\/v2\/comments?post=5938"}],"version-history":[{"count":1,"href":"https:\/\/economictimes.lk\/index.php\/wp-json\/wp\/v2\/posts\/5938\/revisions"}],"predecessor-version":[{"id":5940,"href":"https:\/\/economictimes.lk\/index.php\/wp-json\/wp\/v2\/posts\/5938\/revisions\/5940"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/economictimes.lk\/index.php\/wp-json\/wp\/v2\/media\/5939"}],"wp:attachment":[{"href":"https:\/\/economictimes.lk\/index.php\/wp-json\/wp\/v2\/media?parent=5938"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/economictimes.lk\/index.php\/wp-json\/wp\/v2\/categories?post=5938"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/economictimes.lk\/index.php\/wp-json\/wp\/v2\/tags?post=5938"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}